The American Standard AccuLink Platinum 850 is a programmable communicating thermostat designed for use with compatible American Standard HVAC systems. It features a backlit touchscreen display, Wi-Fi connectivity for remote access via the AccuLink app, 7-day programming, humidity control, system status alerts, and energy usage monitoring. It supports multi-stage heating and cooling, fan control, and integrates with AccuLink zoning systems. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
Key components: Touchscreen display, Control Unit, Wiring terminals, Power connector, Wi-Fi module, Mounting plate.
| Feature | Description |
|---|---|
| Touchscreen Display | Backlit LCD for temperature, settings, and system status |
| Wi-Fi Connectivity | For remote control via AccuLink app (iOS/Android) |
| 7-Day Programming | Custom schedules for each day of the week |
| Humidity Control | Displays and controls indoor humidity levels |
| Multi-Stage Support | Compatible with up to 2-stage heating and cooling |
| System Alerts | Notifications for filter changes, maintenance, faults |
| Energy Monitoring | Tracks HVAC runtime and estimated energy use |
| AccuLink Zoning | Integrates with compatible zoning systems |
| Fan Control | Manual/Auto fan operation |
| Power Source | 24VAC from HVAC system or optional C-wire |
Turn off HVAC system power at circuit breaker. Remove old thermostat if present.
WARNING! Installation should be performed by a qualified HVAC technician. Incorrect wiring can damage equipment.
After power restore, follow on-screen prompts.
CAUTION! Ensure correct system configuration to prevent improper operation.
Access menus via touchscreen. Main Screen: Displays current temp, set point, humidity, mode, and Wi-Fi status.
Touch Buttons: Mode (Heat/Cool/Auto/Off), Fan (On/Auto), Up/Down arrows, Menu, Hold, Schedule.
Settings Menu: System Setup (equipment type, stages), Preferences (temp units, backlight, key beep), Wi-Fi Setup, Schedule, Humidity Set Point, Alerts (filter, maintenance), Energy Reports, Zoning (if equipped).
Required for remote access via AccuLink app.
Tip: Ensure thermostat is within range of Wi-Fi router. Use 2.4 GHz network.
Create custom 7-day schedule for energy savings.
Note: Schedule can also be edited via AccuLink app.
Humidity Control: Set desired humidity level in Settings; thermostat will activate humidifier/dehumidifier if equipped. System Alerts: Notifications for filter change (based on runtime), maintenance due, or system faults. Energy Reports: View runtime and estimated energy usage for heating/cooling in Menu > Energy. Zoning: If used with AccuLink zoning, configure zone settings via installer menu (protected by code).
Turn off power before cleaning. Use soft, dry cloth to wipe screen and casing. Do not use liquids, sprays, or abrasive cleaners.
CAUTION! Avoid pressing screen with sharp objects. Keep away from direct sunlight and moisture.
FCC Part 15: Class B digital device; complies with limits for residential use. This device may not cause harmful interference and must accept any interference received. Copyright © American Standard Heating & Air Conditioning. For support, visit www.americanstandardair.com or contact customer service at 1-800-228-2962.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Blank screen | No power | Check circuit breaker; verify 24VAC at terminals; check C-wire connection. |
| Wi-Fi not connecting | Network issues | Verify password; ensure 2.4 GHz network; move closer to router; restart thermostat. |
| HVAC not turning on | Incorrect settings/wiring | Verify system mode (Heat/Cool); check wiring at thermostat and air handler; confirm equipment type in setup. |
| Incorrect temperature reading | Location | Ensure thermostat is not in direct sunlight or near heat sources; allow time to stabilize. |
| App not connecting | Account/network | Verify thermostat is online; check app login credentials; restart app and thermostat. |
Reset: Menu > Preferences > Restore Factory Defaults (requires installer reconfiguration).
Service: 1-800-228-2962; www.americanstandardair.com